Xuzhou cnForce Construction Machinery Co., Ltd. (“CNFORCE,” “we,” “us,” or “our”) operates the website https://cnforceparts.com (the “Site”). We are committed to protecting your privacy and ensuring the security of the personal and business information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our inquiry (RFQ) services for heavy machinery spare parts.
By accessing our Site or submitting your information through our RFQ forms, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you submit an inquiry, request a quote, or contact us.
A. Personal and Business Information
When you submit an inquiry or RFQ through our Site, we may collect:
Contact Information: Your name, email address, telephone/WhatsApp number.
Business Details: Company name, country, and industry type.
Equipment Data: Machine models, serial numbers, OEM part numbers, and any files or purchasing lists (Excel, PDF, or images) you upload via our forms.
B. Automatically Collected Data
When you navigate our Site, we may automatically collect certain technical information through cookies and log files, including:
IP address, browser type, and operating system.
Pages viewed, time spent on the Site, and referring website addresses.
This data is used solely to optimize website speed, compatibility, and user experience.
2. How We Use Your Information
We use the information we collect to facilitate our B2B trade services, including:
Providing Quotes: To process your RFQs, verify part numbers, and provide accurate pricing and lead times.
Customer Communication: To respond to your questions, send quotation updates, and arrange order logistics.
Improving the Site: To analyze traffic and optimize the performance and layout of our product catalog.
Legal Compliance: To comply with applicable trade laws, export regulations, and legal obligations.
We do not engage in automated decision-making or profiling with your data.
3. Information Sharing and Disclosure
CNFORCE respects your business confidentiality. We do not sell, trade, or rent your personal or business data to third parties. We only share your information under the following limited circumstances:
Logistics Partners: We share shipping addresses, contact names, and phone numbers with our trusted freight forwarders, shipping lines, and express couriers (e.g., DHL, FedEx) solely to arrange the delivery of your spare parts.
Legal Requirements: We may disclose your information if required to do so by law, customs authorities, or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal and business data from unauthorized access, alteration, disclosure, or destruction.
All data transmitted through our Site is encrypted using SSL (Secure Socket Layer) technology.
Access to your inquiry details is restricted to authorized CNFORCE sales and technical support personnel who need the data to process your quotes.
Please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Cookies Policy
We use cookies to analyze web traffic and improve your browsing experience. Cookies are small files stored on your device. We primarily use Google Analytics to understand how visitors interact with our Site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function optimally.
6. Your Data Rights (GDPR & International Standards)
Depending on your location, you have the following rights regarding your personal data under global privacy laws:
Right to Access: You can request copies of the personal data we hold about you.
Right to Rectification: You can request that we correct any information you believe is inaccurate.
Right to Erasure: You can request that we delete your personal data from our active quotation databases.
Right to Object: You can object to us processing your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Company Name: Xuzhou cnForce Construction Machinery Co., Ltd.
